Public Storage 2.0

Helping the leader in real-world storage go digital.

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Challenge

Most of Public Storage’s new reservations came through their call center or walked in the door. But as their customers moved online, Public Storage found it harder and harder to increase move-ins.

Insight

The hunt for a storage unit begins and ends with search. Capturing those searches and converting them into long-term renters became our mission.

Results

Putting digital first has helped Public Storage increase its market share, lower its acquisition costs and maintain its #1 spot in the storage industry.

2X Online Growth

New Customers Coming Through Web and Mobile Have More Than Doubled.

27% Lower Costs Over 4 Years

We've Reduced Paid Search Costs Per Acquisition Year After Year.

LET’S TALK.
WE’RE REALLY GOOD LISTENERS.

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